Our Commitment To You
“Dedicated to personalised care needs”
Quality Assured Care Services was formed with a real desire to improve lives. Everybody has their own idea about what good care is, and from the professional perspective we strive to maintain a level of excellence in our field, as do many others. But where we differ from many is that OUR idea of ‘good care’ focuses very strongly on what the client feels is right for them (‘person-centred’), alongside what they actually need.
Many people feel uncomfortable asking for help and support because they fear that their life will change beyond recognition. We believe that this does not always have to be the case. For us, ‘care at home’ means exactly the opposite – it’s about maintaining your freedom and independence, YOUR way of life, while giving you the help and support you need. Enabling you to stay in your own home and live the life you choose, the life you love, is what Q.A.C.S is all about.
All of our staff are DBS checked, giving you peace of mind about who is coming into your home. We also carefully vet all staff and make sure we only employ fully trained and experienced staff who can fit into any professional care network which may already be in place, for instance doctors, social workers etc. In addition to this, we carry out regular Safeguarding and Infection Control training sessions.Our staff can also work with family to keep them informed and reassured.
We are fully committed to maintaining the very highest of standards and as such we are fully compliant with the Care Quality Commission, the independent regulator of health and adult social care in England. CQC ensure health and social care services provide people with safe, effective, compassionate, high-quality care.